About us and this notice
This Privacy Notice explains what we do with your personal data in our capacity as Promoter of the Brown & Polson Money Back Guarantee ("Promotion").
This Privacy Notice is provided by Premier Foods Group Limited (company number: 00281728) of Premier House, Centrium Business Park Griffiths Way, St. Albans, AL1 2RE, United Kingdom as the Promoter of the Promotion. All references to "our", "us", "we", or "Premier Foods" within this Privacy Notice refer to Premier Foods Group Limited.
We are the controller of your personal data. This means that we are responsible for complying with applicable data protection laws.
We take your privacy very seriously We ask that you read this Privacy Notice carefully as it contains important information about our processing of personal data and your rights.
How to contact us
If you have any questions about this Privacy Notice, how we handle your personal data, or want to exercise any of your rights, please contact our Data Privacy Officer either:
Changes to the Privacy Notice
We may change this Privacy Notice from time to time. You should check this Privacy Notice occasionally to ensure you are aware of the most recent version that will apply each time you access this website.
What personal data do we collect and why?
We will collect your IP address to monitor for any fraudulent activity on our website or, excessive promotion entries.
If submitting a claim under the Money Back Guarantee, you will provide us with certain contact details, such as your name, bank account details, email address and mobile telephone number.
We do not collect sensitive personal data from you.
We along with our service providers will only collect, hold and process personal data to:
- administer the Promotion;
- contact you if you there are any issues with your Promotion refund request;
- arrange the arrange the refund or reimbursement;
- respond to any consumer queries in respect of the Promotion;
- process your personal data on the basis that it is necessary to comply with a legal and/or regulatory requirement; and
- to establish, exercise or defend legal claims.
How is procecing your personal data lawful?
We will use your personal data for the purposes and legal bases set below:
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We are permitted to process your personal data on the basis that it is necessary for our performance of the contract you have agreed to enter with us (i.e. for us to perform our obligations under the Promotion terms and conditions). If you do not provide your information to us, you will not be able to participate in the Promotion.
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We are also allowed to process your personal data on the basis that it is in our legitimate interests to:
- announce you as winner or for the purposes of publicity (unless you have contacted us to object to such use or disclosure of your personal data);
- If your claim is approved, to fulfil the refund or reimbursement;
- send you any material you have requested, using the data you have provided;
- to respond to enquiries, complaints and/or requests by you in relation to the Promotion; and
- to share with and/or receive your personal data from our third party partners.
Please be aware that you have the right to object to the processing of your data for any of the legitimate interests identified.
Who do we share your personal data with?
We use external providers that process your personal data for this Promotion as part of the services (such as hosting, security, and promotional administration and/or fulfilment of the refund or reimbursement) which they offer to us. We take steps to ensure that our service providers process your data in accordance with the Data Protection Law and only use it in accordance with our contract with them.
We may also disclose your data to any advisors we may appoint and to regulatory or other authorities to comply with any applicable legal obligations.
We may transfer your personal data outside the UK to AWS servers located in Ireland (EU). We ensure appropriate safeguards are in place in accordance with UK data protection laws.
How we keep your data secure?
We strive to implement appropriate technical and organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data. We follow recognised industry practices for protecting our IT environment and physical facilities.
When will we delete your data?
If you enter our Promotion your data will be archived 6 months after the Promotion closing date, then will be deleted within a further 18 months.
If you raise a query or complaint with us, your data will be held for a period of up to 6 years from date of last contact.
Your Rights
You have the following legal rights:
- the right of access to personal data relating to you
- the right to correct any mistakes in your information
- the right to ask us to stop contacting you with direct marketing
- the right to prevent your personal data being processed in some circumstances
- the right to object to processing of your data where processed on the grounds of legitimate interests
- the right to erasure in some circumstances
If you would like to exercise your rights, please contact us at the details set out above.
We will acknowledge any request that you make within one month of receiving your request, unless the request is particularly complex, in which case we will respond within three months.
Please note that exceptions apply to some of these rights which we will apply in accordance with the law.
Complaints
If you do not think that we have processed your data in accordance with this Privacy Notice, you should let us know as soon as possible.
You have the right to make a complaint at any time to the applicable data protection authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the regulator so please contact us in the first instance. The regulator in the UK is the Information Commissioner's Office (ICO).
